SURFBOOK A13

Notebook with Intel® Pentium® N4200 processor, Windows 10 Home, 13.3" Full-HD-IPS-display, 128 GB SSD, M.2 SSD extension

Product Overview

Optimal price and performance point
The Surfbook A13 offers high-performance hardware at a real starting price: The Intel® Pentium® N4200 processor is supported by 8 GB of RAM, so that Windows 10 Home always has enough reserves for a smooth user experience. The necessary storage space is provided by a fast 128 GB SSD storage, which ensures a noticeable speed boost.

Timeless look
The device not only convinces with its inner values, but at the same time it can also score with its appearance. The Surfbook A13 is housed in a sturdy aluminium housing that protects the device and at the same time makes it look chic and modern. A 13.3-inch Full HD IPS screen completes the package, delivering realistic color and razor-sharp images.

Memory storage for more flexibility
Although the Surfbook A13 already comes with an internal 128 GB SSD storage, storage space can be upgraded at any time thanks to an integrated SSD extension slot. The M.2 SSD Module* can be built in quite easily in just a few minutes, not only providing more space on the device, but also delivering true flexibility with guaranteed speed advantages in use.

* sold separately

notebook, surfbook A13, Windows 10 Home, M.2 SSD extension

Technical details

Hardware

Processor (CPU) Intel® Pentium® N4200 processor (up to 2.5 GHz, 2 MB Intel® Smart-Cache) quad core
Operating system Windows 10 Home
RAM 8 GB
Internal storage 128 GB* SSD
Graphic Unit (GPU) Intel® HD Graphics 505
Display size 33.8 cm (13.3")
Display type Full-HD-IPS-display
Screen resolution 1920 x 1080 pixel
Aspect ratio 16:9
Camera Front: 0.3 MP
Speaker Stereo
Microphone dual microphone
Interface M.2 SSD extension, 1 x Mini-HDMI®, memory card reader, audio out/mic in (3.5 mm), 2 x USB 3.1 Gen 1
Network WiFi, Bluetooth 4.2, Miracast™
Frequencies WiFi IEEE 802.11ac/b/g/n: 2.4 GHz/5 GHz
Memory extension microSD(HC/XC) up to 128 GB, M.2 SSD (42 mm - B key)
Dimensions approx. 316 mm x 209 mm x 16.8 mm
Weight approx. 1240 g
Housing material aluminum, plastic
Color Silver
Keyboard layout country specific

Record and playback

Playable video formats MPEG-4.10 H.264/AVC (MP@L4.1, HP@L4.0) , MPEG-4.2 SP/ASP (e.g. Xvid)
Video container formats AVI , MKV , MOV
Gaming 3D games, Classic games
Supported picture formats JPEG , PNG , GIF , BMP
Playable audio formats MP3 , WAV , OGG , FLAC , AAC

Battery and power supply

Type of battery Lithium polymer
Capacity of battery 7.6 V / 4600 mAh / 34.96 Wh
Charge by DC IN
Power supply 230 V (110 V - 240 V)

Other characteristics

More Hall-sensor
Preinstalled languages German, English, Español, Français, Italiano, Dutch, additional languages via Windows download
Package contents Surfbook A13, power adapter (100 V - 240 V), cleaning cloth, quick guide, important safety and legal information

Operation and storage

Temperatures 5° C to 30° C
Relative humidity 30 % to 70 %

* 1 GB = 1 000 000 000 Bytes.

Memory card not included in the delivery.
M.2 SSD MODULE not included in the delivery.
The battery in this product cannot be easily replaced by users themselves.
We reserve the right to make changes and corrections.

Datasheet

File type: PDF-file
Language: English

Quick Guide

Geeignet für: Surfbook A13
Version: V1-10
Date: 2018-11-08
File type: PDF
Language: Deutsch, English, Français, Italiano, Español, Nederlands

Operating instructions

Geeignet für: Surfbook A13
Version: V1-10
Date: 19-01-09
File type: PDF
Language: Deutsch, English, Français, Italiano, Español, Nederlands

Troubleshooting

When I try to start a video recording on my SURFBOOK A13, an error message is displayed and recording does not start. What can I do?  

Please first run all available updates on your SURFBOOK A13. If the error persists despite updates, pleaste contact our customer service: service@trekstor.de

How do I download apps from the Windows Store?  

The Windows Store is available as a live tile on the first or second page of the start screen. You can identify the Windows Store by its icon, a shopping bag featuring the Windows logo.
The following two requirements must be met in order to access the Windows Store:

1. You must be connected to the Internet.

- Please connect your SURFBOOK A13  with the internet.

2. You must be logged in to your Microsoft account.

-> Ideally, you have created a Microsoft account or logged in using your existing account during the setting-up process when you first switched on your SURFBOOK A13 . In this case, all you have to do is open the Windows Store, select the desired app and tap “Install“.

-> If you still do not have a Microsoft account or are not logged into it, you must perform these steps. Open the Windows Store and select the desired app. Tap the app and then tap “Install“. The Setup Assistant now appears to guide you through the process of setting up a Microsoft account.

-> If you set up a Microsoft account and link it to your SURFBOOK A13 , the password for unlocking the SURFBOOK A13 changes. From now on, you have to enter the password for your Microsoft account to unlock the device.

What can I do if the internal memory of my SURFBOOK A13 is full or almost full?  

To relieve the internal memory of your SURFBOOK A13 and free up memory space, you can save media files stored on the device (eg pictures, videos or text files) to an external data carrier (eg a USB memory drive or a suitable Memory card) or delete apps that are no longer needed.

Software

How can I perform Windows updates on my SURFBOOK A13?  

With enabled internet connection your SURFBOOK A13 checks the availability of new updates daily and displays a message in the Info Center when new updates are available. To keep your device always up to date, it is extremly important to regularly connect the device to the internet. If you've select "Express Settings" in the startup wizard, the first time you've switched it on, the SURFBOOK A13 automatically executes available updates at shutdown (download and installation). You can change this setting. To do this, enter the settings and choose "Update and Security" -> "Windows Update" -> "Advanced Options" and select the desired installation method for updates.

Hardware

Why is my SURFBOOK A13 charging slowly?  

If you have connected the SURFBOOK A13 for charging and set your device at high exposure at the same time (eg movie playback at 100 % display brightness while surfing, chatting or playing), the battery is charging very slow due to the stress. We recommend you therefore to load the device in the off state.

Why is no sound coming from my SURFBOOK A13?  

You may have headphones connected to your SURFBOOK A13. If headphones are connected the loudspeaker of the device is automatically turned off. Disconnect the headphones from the device to re-enable the speakers. If there is still no sound, check if the sound of the device is turned on and if the volume is set high enough.

Why can't I turn on my SURFBOOK A13?  

Perhaps the charge of the battery isn't enough to turn the SURFBOOK A13 on. Connect the charger to the device to recharge the batttery.

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